There’s a common misconception among Software as a Service (SaaS) users that backup isn’t necessary for data because it exists in the cloud. This is untrue. SaaS applications, like Microsoft Office 365, Google G Suite, and Salesforce are just as vulnerable to data loss as on-premise apps. Why? Because the #1 cause of data loss is human error. People delete files, open phishing emails, accidentally download malware, and more.
- 1 in 3 people will experience data loss in the cloud
- Many cloud services are unable to perform granular restoration of lost data
- In one study, 56% of those who suffered losses due to a cloud incident were not compensated by their providers
So what to do about it?
For as long as I can recall, the 3-2-1 backup rule has been an easy yet effective strategy to prevent data loss. This remains as true today of the cloud as when I worked from floppy disks back in the day.
3-2-1 Backup Rule
- Create 3 copies of your data (1 primary copy and 2 backups)
- Store your copies in at least 2 types of storage media (local drive, network share/NAS, tape drive, etc.)
- Store one of these copies offsite (in the Cloud)
Understand Your Risks
Most cloud services operate under a concept of shared responsibility. But in most cases, liability limits are in place and you are ultimately responsible for your data protection.
- What does your service agreement say about responsibilities and guarantees?
- What are your own policies on data backup and recovery – does your cloud provider meet or exceed these?
- How does your cloud provider backup its data? How often and how far back can they go with restoring data?
- Can they perform granular restores of data, or is it all or nothing?
- Do they follow the 3-2-1 backup rule?
Using Cloud Backup to Follow the 3-2-1 Backup Rule
Cloud backup allows your organization to send a copy of your cloud data to another location so that if your data is compromised, you can restore information, ensure business continuity, and defend against devastating IT crises.
In addition to protection against data loss or viruses, many businesses need to secure cloud data to meet industry standards or regulations. Not doing so can result in costly penalties and fines.
There are many solutions for cloud backup. It is important to both thoroughly understand your needs and goals, and research cloud backup solutions. Many IT providers, including Tobin Solutions, can help. Feel free to contact Team Tobin – we’re happy to be your single point of accountability.